Balance to Flow: Terms and Conditions

Last updated: 1st July 2026

By booking a session with Susie or Kevin, whether in person in Mexico or online, you agree to the following.

Cancellations: Please give at least 24 hours' notice to cancel or reschedule. Cancellations or no-shows with less notice than this will be charged in full.

Payment: Deposits or payment terms vary by service and will be confirmed at booking.

Health: Our sessions are complementary practices, not a substitute for medical, psychological, or psychiatric care. Please let us know of any health concerns before booking, and continue any treatment prescribed by a healthcare professional.

Confidentiality: What's shared in a session is kept confidential and not discussed with anyone else without your permission.

Disclaimer: Balance to Flow is run by Susie and Kevin Lane as sole traders, working with clients worldwide. We make no guarantees about outcomes, and our liability is limited to the fee paid for the session in question, except where the law doesn't allow this.

Online sessions: The same terms apply whether you're joining us in person or remotely.

We may update these terms from time to time. Questions or cancellations: just get in touch.